Slow mouse performance on Windows 2008 R2 virtual machine

Troubleshooting SVGA drivers installed with VMware Tools on Windows 7 and Windows 2008 R2 running on ESX 4.0

■You receive a black screen on the virtual machine when using Windows 7 or Windows 2008 R2 as a guest operating system on ESX 4.0.
■You experience slow mouse performance on Windows 2008 R2 virtual machine.
Solution

This issue can occur due to the XPDM (SVGA) driver provided with VMware Tools. This is a legacy Windows driver and is not supported on Windows 7 and Windows 2008 R2 guest operating systems.


To resolve this issue, update to ESX 4.0 Update 1. A new WDDM driver is installed with the updated VMware Tools and is compatible with Windows 7 and Windows 2008 R2.


Note: After a VMware Tools upgrade, the driver files are located in.

C:\Program Files\Common Files\VMware\Drivers\wddm_video.