I tried the password reset procedure but that did not work.
Here is what I did to fix it.
Reboot the VCSA and press E https://kb.vmware.com/s/article/2147144
Edit the boot strap to include rw init=/bin/bash
Press F10 to continue the boot.
Once you are in edit passwd with vi /etc/passwd
change
root:x:0:0:root:/root:/bin/applicancesh
to
root:x:0:0:root:/root:/bin/bash
:wq (to write and quit)
reboot -f
Once VCSA reloads to the shell, type:
#systemctl list-unit-files
You can see the applmgmt.service is in "Masked" status
#systemctl unmask applmgmt
unmask it
#systemctl list-unit-files
check it again and should see applmgmt.service turned into Enabled status and should start correctly automatically after reboot.
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